Frequently Asked Questions (FAQs)
1. What type of products does Crafisto sell?
Crafisto sells digital products only, including t-shirt designs, tumbler wraps, SVGs, PNGs, and ready-to-sell design bundles. No physical items are shipped.
2. Are these products available for commercial use?
Yes. All products on Crafisto come with a commercial use license, allowing you to use the designs on physical products that you sell.
You may not resell, share, or redistribute the digital files themselves.
3. Can I sell products made using your designs?
Yes. You are allowed to sell physical products such as t-shirts, mugs, tumblers, and other printed items created using our designs.
4. Can I resell or share the digital files?
No. You may not resell, sublicense, share, or distribute the digital files in any form, whether free or paid, even if modified.
5. How do I receive my files after purchase?
All products are instant digital downloads. After payment, you will receive a download link on the order confirmation page and via email.
6. What file formats are included?
Depending on the product, files may include:
- PNG (high resolution, transparent background)
- SVG (scalable vector format)
Product details are clearly listed on each product page.
7. Do you offer refunds?
Due to the nature of digital products, all sales are final.
However, if you experience a technical issue or receive a corrupted file, please contact us and we will assist you.
8. Can I edit the designs?
Yes. Our designs can be edited using compatible software such as Adobe Illustrator, Canva (for supported files), or other SVG/PNG editing tools.
9. Can I use your designs for print-on-demand platforms?
Yes. Our designs work with popular print-on-demand platforms such as Printify, Printful, and local printing services.
10. Do you offer custom or personalized designs?
At this time, Crafisto focuses on ready-made digital products. Custom design services may be offered in the future.
11. Will I receive physical items?
No. Crafisto sells digital files only. No physical products will be shipped.
12. How can I contact support?
If you have any questions or issues, please contact us through our Contact Us page or email us at the support email listed on our website.